1. Scope

This Privacy Policy applies only to the Finsolve mobile application (“the App”) which provides loan-management services. By installing or using the App, you agree to the practices described below.

2. Information We Collect

• Account details: name, mobile number, email address, and login credentials you provide when creating or updating your account.
• Loan data: information you enter about loans, repayments, schedules and related financial records.
• Device & usage data: device type, app version, crash reports and analytics to help us improve performance.
• Optional files or documents: if you upload loan-related documents, we store them securely for your own use.

3. How We Use Your Information

• To create and manage your loan account and keep track of loan records.
• To provide customer support and respond to queries.
• To improve, secure and maintain the App’s functionality.
• To comply with legal and regulatory obligations.

4. Sharing of Information

We do not sell or rent your personal data. We may share information:

• With trusted service providers who operate or maintain our App infrastructure under confidentiality agreements.
• When required by law or to comply with a valid legal process.
• If our business is merged, acquired, or sold, with notice to users where required.

5. Data Security

We use reasonable technical and organizational safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Where applicable law grants you rights—such as accessing, correcting, or deleting your personal information.

7. Contact us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.